Krämer Motorcycles UK & Ireland are committed to building trust with our customers, and we want to assure you that we will never sell, rent or trade your personal information with other companies for marketing purposes.
Please be aware that some orders may be photographed and featured on our website and social media platforms. We reserve the right to photograph any services we provide in order to promote our business. However, all customer contact details will be hidden.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such non-personal and personal information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we communicate with our website visitors?
Krämer Motorcycles UK & Ireland may need to contact customers regarding services provided, account information, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed or to undertake primary research; or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact customers via the email address or contact information provided to us.
What cookies and other tracking tools do we use?
Providing a great experience for our visitors and customers
Identifying registered any members
When monitoring and analysing the performance, operation and effectiveness of site platform
To ensure our website is secure and safe to use
We may use “session” cookies and “persistent” cookies on this website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. Session cookies are used to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security. We may use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website.
Krämer Motorcycles UK & Ireland reserve the right to use Google’s marketing tools.
Most browsers allow you to reject cookies.
In addition, we may disclose your personal information:
1. To the extent that we are required to do so by law.
2. In connection with any ongoing or prospective legal proceedings.
3. In order to establish, exercise or defend our legal rights.
Krämer Motorcycles UK & Ireland will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Access to personal information
If you wish to view, amend or delete the personal data we hold please email us at firstname.lastname@example.org
Updated: October 2022
Monday - Friday 9am-5pm
Saturday - Sunday Closed
Get in touch with our team to discuss